A guest sends an enquiry about a summer stay. One property replies with a personalised proposal and clear next steps. Another sends a brief email with a room rate. A third forwards the request to a central reservations team, where responsibility…
Luxury Hospitality: Creating a Seamless Guest Experience From First Enquiry to Checkout
A guest requests a quiet room before arrival. When they reach reception, the team already knows. Their room has been selected thoughtfully, and there is no need to explain the request again.It is a small moment, but it expresses something essential…
Hotel Ancillary Revenue for Seasonal Hotels: How to Earn More During a Short Season
What is ancillary revenue ? Hotel ancillary revenue is the income a hotel generates beyond the basic room rate. It can come from room upgrades, early check-in, late checkout, airport transfers, breakfast, restaurant bookings, spa treatments, parking, excursions, activities and other…
Hotel Proposal Templates: Create, Personalize & Update Anytime
Create multiple hotel proposal templates for guests, groups, corporate bookings and events. Personalize each proposal, update it anytime, share it easily and track client views.
Hotel Guest Communication & Guest Experience: What It Is, Why It Matters, and How Hotels Can Improve It
Hotel guest communication starts before check-in. Learn how hotels can improve enquiries, proposals, pre-arrival messaging, upselling and direct bookings through better guest experience.
Hotel Upselling: Full Guide & Techniques
Hotel Upselling Guide Strategies, examples and software for hotels Learn how hotels can increase guest revenue with room upgrades, pre-arrival offers, in-stay services and interactive proposal journeys. Explore ETHERIA See Interactive Demo Hotel upselling works best when it feels helpful Every…
Hotel Proposals & Quotes
How hotels can use personalized eProposals to increase direct bookings and guest revenue? Hotel proposals can be used in many hospitality sales scenarios. Hotels use them for MICE requests, group proposals, corporate travel, travel agent agreements, villa enquiries, and individual guest…
ETHERIA:The Villa Sales & Enquiry Management Software
ETHERIA:The Villa Sales & Enquiry Management Software In the world of luxury villa rentals, managing a property is one thing but selling an experience is another.If you are a villa manager or owner, you likely already have a Property Management System…
How to Increase Direct Hotel Bookings
How to Increase Direct Hotel Bookings | A Strategic Guide for Hotels in 2026 📖 Your Complete Direct Booking Growth Roadmap Everything hotels need to know to reduce OTA dependency, increase direct reservations, and grow profitable revenue. 01 Understand The OTA…
Our NEW AI Releases: Changing the Game of Hospitality Sales
In 2026, the modern way of responding to direct booking or RFP requests from your hotel’s website enquiry form has changed. A simple email answer with plain text or a standard email template is no longer effective or even practical. It…