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In Stay Upselling

Give guests easy access to relevant in-stay services through QR codes, proposal links or guest messaging channels. Guests can explore available options at their own pace, submit interest when something fits their stay, and help your team manage requests more efficiently from ETHERIA.

Hotel Software,Villa Management Software & Hospitality Software that helps travel businesses with direct bookings and RevPAR.
In-Stay Upselling Example

From quote interest to personalised service proposals.

ETHERIA supports two in-stay revenue paths: guests can scan a QR code to open a general quote and submit interest, while hotel teams can follow up with personalised service proposals based on the guest profile, stay type or travel purpose.

Step 1: Guest scans quote QR code

General quote access

Scan to open the quote

Guests scan a QR code placed in rooms, reception areas, event spaces or printed material and open a general ETHERIA Hotel proposal or quote.

In-Stay Upselling Flow

Two ways to drive in-stay interest with ETHERIA.

ETHERIA helps hotels create revenue opportunities while guests are already on property. Teams can collect interest through general quote QR codes, or send a second round of personalised proposals after check-in with services matched to each guest profile.

Method 1

Quote QR Codes for General Interest

Hotels can place QR codes in rooms, reception areas, event spaces, printed materials or sales collateral. Guests scan the code, open a general proposal or quote, click “I’m Interested” and submit their details through the contact form.

  • 1
    Guest scans the QR code The QR code can be placed on printed material, in-room collateral, event signage or reception displays.
  • 2
    Guest opens the proposal or quote The guest views the branded proposal page and reviews the general quote information.
  • 3
    Guest clicks “I’m Interested” A contact form opens where the guest can submit name, email, phone number and comments.
  • 4
    Team views the response in ETHERIA Reception or sales teams can review each submitted request inside the ETHERIA Quote Responses section.

Best for

General quote interest Reception QR codes Event proposals Printed collateral Room materials
Method 2

Personalised Proposals After Check-In

After check-in, hotels can send a second round of personalised ETHERIA proposals based on the guest profile, stay type or travel purpose. This helps teams recommend more relevant services while the guest is already at the property.

  • 1
    Guest checks in The hotel identifies the guest type, such as couple, family, business guest or luxury traveller.
  • 2
    Team selects relevant services Services are matched to the guest profile, stay purpose and expected interests.
  • 3
    Personalised proposal is shared The team sends a branded proposal link through email, WhatsApp, Booking Messenger or another guest channel.
  • 4
    Guest reviews and responds The guest can review the personalised services and submit interest directly from the proposal page.

Personalisation examples

Couples: romantic dinner Families: guided city tour Business: airport transfer Luxury: private experience Wellness: spa package

From general interest to personalised in-stay revenue.

ETHERIA gives hotels flexibility during the stay: collect quote responses from general QR codes, then follow up with more targeted proposals based on guest profile, timing and service relevance.